Do you collect pets from home?
Yes. We can collect your pet from your home across Newport, Telford, Shropshire, Staffordshire, and beyond. Call us on 01952 374 001 and we'll arrange a time that works for you.
Pet collection
We can collect your pet from home or your vet
Collection is available with individual cremation for dogs, cats, rabbits, guinea pigs, and other pets across Shropshire, Staffordshire, and beyond.
Call us on 01952 374 001. We'll gently talk through where your pet is and arrange a time to collect. Your pet stays in our care from that moment on.
From the moment we collect
Your pet is cared for by the same family-run team throughout.
- Collect from
- Your home or your vet
- How soon
- Same-day appointments where we can
- Care
- Individual cremation, handled by us
- Cost
- From £35 within 12 miles
Collection from your home
If bringing your pet to us isn't possible, we'll come to you. When we arrive, we'll handle the practical details gently and give you as much time as you need before we leave. There's no rush.
We can collect from homes across Newport, Telford, Shropshire, Staffordshire, and the surrounding area. If you're unsure whether we reach you, call us on 01952 374 001 and we'll check before you make any arrangements.
Collection from your vet
If your pet is with the vet, you can still ask for them to be released to a cremation provider you have chosen. You do not have to use the cremation arrangement offered by the vet.
We can collect directly from the practice, and if you'd rather not handle that conversation yourself, we can speak to the vet for you. Read more about choosing your own cremation provider.
What happens after we collect
Your pet stays in the care of the same family-run team throughout. Collection is currently available for individual cremation, where your pet is cremated on their own and their ashes are returned to you.
If you choose individual cremation, your pet's ashes are usually ready within 48–72 hours. You can collect from us, or we can arrange ashes delivery back to you. See how it works, step by step.
Communal cremation is currently available by drop-off appointment only. Read about that option.
Collection prices
Collection is £35 within 12 miles of our TF10 9DX facility, then £2 for each extra mile. Individual cremation prices are published in full on our pricing page.
Afterwards, most people come to us to collect their pet's ashes, which is always free. If you'd prefer, we can deliver them back to you instead. Ashes delivery is charged using the published distance-based rate.
There's no extra charge if you'd rather bring your pet to us yourself.
Questions about pet collection
Can you collect my pet from the vet?
Yes. In normal circumstances, you can ask your vet to release your pet to a cremation provider you have chosen, and we can collect directly from the practice. If you'd prefer, we can speak to the vet ourselves to arrange it.
Read about choosing your own cremation providerHow much does collection cost?
Collection starts at £35 within 12 miles of our facility, then £2 for each extra mile. Afterwards, you're welcome to collect your pet's ashes from us free of charge, or we can deliver them back to you at the published distance-based rate. Everything is published in full on our pricing page.
See collection and ashes delivery pricingHow soon can you collect?
We aim to offer a same-day appointment wherever we can. Call us on 01952 374 001 and we'll talk through when we can come to you.
What happens after you collect my pet?
Your pet stays in the care of the same family-run team throughout. Collection is currently available for individual cremation, where your pet is cremated on their own and their ashes are returned to you.
See how it works, step by step